Modern loss adjusting is a profession of professions
From identifying and engaging the right expert to ensuring a smooth flow of communication with all stakeholders throughout the process, loss adjusters must manage communication in various ways and navigate the demands of each stakeholder in the claims journey
Major and complex claims increasingly require expertise beyond traditional loss adjusting, with forensic accountants, engineers, legal specialists and in-house claims professionals all contributing to efficient and professional claims resolution. But what is behind this trend and what role can the industry’s training and qualification frameworks play in this multi-disciplinary reality?
